Privacy Policy

1. Introduction

This Privacy Policy explains how KAIVON TECHNOLOGIES PRIVATE LIMITED(“Kaivon”, “we”, “us” or “our”) handles personal data in connection with our website at kaivon.in(the “Website”) and our communications with you.

We are committed to protecting your privacy and to handling your personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) as and when its provisions come into force.

Our individual products (such as SplitEase) and our client engagements may be governed by their own, separate privacy notices and agreements. Where a separate notice applies to a specific product or service, that notice governs your use of it.

2. Who we are

For the purposes of this policy, the data fiduciary is:

KAIVON TECHNOLOGIES PRIVATE LIMITED

3314, Ropa, Bajaura
Kullu, Himachal Pradesh — 175125, India

Email: business@kaivon.in

3. The personal data we collect

Information you give us

When you contact us by email, through a form, or about a project or role, you may share your name, email address, phone number, company name, and any information you choose to include in your message.

Information we collect automatically

When you visit the Website, our hosting provider and any analytics we use may automatically record limited technical information such as your IP address, browser type, device information, referring pages, and the pages you view. This helps us keep the site secure and understand how it is used.

We keep the Website deliberately lightweight. We do not knowingly collect sensitive personal data (such as financial, health, or biometric information) through the Website, and we ask that you do not send it to us through public channels.

4. How we use your personal data

We use personal data to:

• respond to your enquiries and communicate with you;
• evaluate, discuss, and carry out potential or actual projects and engagements;
• operate, maintain, secure, and improve the Website;
• consider applications if you contact us about working with us; and
• comply with applicable law and respond to lawful requests from authorities.

We process your personal data on the basis of your consent and for the legitimate, specified purposes set out above, and only to the extent necessary for those purposes.

5. Cookies and analytics

The Website uses only the cookies and similar technologies needed for it to function and remain secure. We do not use the Website for cross-site advertising or behavioural tracking. If we introduce optional analytics or other non-essential cookies in future, we will update this policy and, where required, ask for your consent. You can control or block cookies through your browser settings.

6. How we share your personal data

We do not sell your personal data. We may share it with:

• Service providers (data processors)who help us run our business and the Website — for example hosting, email, and infrastructure providers — who are permitted to use the data only to provide services to us;
• Professional advisers such as lawyers and accountants, where reasonably necessary;
• Authorities or other parties where we are required to do so by law, or to establish, exercise, or defend legal claims; and
• A successor entity in connection with a merger, acquisition, or reorganisation of our business.

7. Data security

We maintain reasonable security practices and procedures designed to protect personal data from unauthorised access, disclosure, alteration, and destruction, proportionate to the nature of the data we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Data retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required to comply with legal obligations or to resolve disputes. When personal data is no longer needed, we delete or anonymise it.

9. International transfers

Some of our service providers may store or process data on servers located outside India. Where this happens, we take steps to ensure your personal data continues to be protected and that any transfer is carried out in accordance with applicable law.

10. Your rights

Subject to applicable law, including the DPDP Act, you have the right to:

• Access a summary of the personal data we hold about you and how we process it;
• Correction and updating of inaccurate or incomplete personal data;
• Erasure of your personal data where it is no longer required for the purpose it was collected;
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
• Grievance redressal in respect of how we handle your personal data; and
• Nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, write to us at business@kaivon.in. We may need to verify your identity before acting on your request.

11. Children's data

The Website is intended for a general, professional audience and is not directed at children. We do not knowingly collect the personal data of children (individuals under 18 years of age) through the Website without verifiable consent of a parent or lawful guardian. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

12. Grievance redressal

If you have any complaint or concern about how we handle your personal data, you may contact our Grievance Officer:

Grievance Officer
KAIVON TECHNOLOGIES PRIVATE LIMITED
Email: business@kaivon.in

We will acknowledge and seek to resolve grievances within the timelines required under applicable law. If you are not satisfied with our response, you may have the right to escalate your complaint to the Data Protection Board of India once it is operational under the DPDP Act.

13. Links to other sites

The Website may contain links to third-party websites and services that we do not operate or control. This policy does not apply to those sites, and we encourage you to review their privacy policies separately.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be highlighted where appropriate. Your continued use of the Website after an update constitutes acceptance of the revised policy.

15. Contact us

For any questions about this Privacy Policy or our data practices, write to us at business@kaivon.in.